Commend or File a Complaint About an SRPD Employee
We are committed to delivering the highest quality law enforcement services to our Community. At SRPD, we believe that strong ethics and integrity—demonstrated by every officer and employee—form the foundation of a professional and trusted organization.
Our employees frequently make a meaningful, positive difference, and we want to hear about it. Please take a moment to share a quick message to help us recognize their great work.
We also understand there may be times when a member of the public has concerns about an employee’s actions. We welcome this feedback as part of our ongoing commitment to listen, improve, and better serve our Community.
You can submit a commendation or complaint in any of the following ways:
Submit Online
Use our secure online form to send your commendation or complaint:
Commendation or Complaint Form
Download a Form
Prefer to fill out a form and submit it in person or by email?
Visit or Contact Us
In Person:
Professional Standards Bureau
8860 E Chaparral Rd, Suite #100
Scottsdale, AZ 85256
By Phone: 480-362-8200
By Email: Feedback4srpd@srpmic-nsn.gov
What Happens After You Submit?
We take all complaints seriously and are committed to a thorough, fair, and respectful process. Here’s what happens after you submit a complaint:
Citizen Complaint Process
1. Complaint Received
Complaint is reviewed, tracked and assigned for investigation
2. Investigation
An objective and thorough investigation is completed identifying if policy violation(s) occurred
3. Review Process
The Investigation is reviewed through investigator’s chain of command and Office of the Chief
4. Outcome
Chief of Police makes final decision on outcome whether:
- No policy violation(s) occurred or;
- Policy Violation(s) were discovered; The Community disciplinary process is followed when discipline is warranted
5. Notification
Complainant is notified investigation is complete
